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We'd love to hear from you! Whether you have questions about our tournaments, need assistance, or want to provide feedback, please use the form below or our direct contact details.

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Direct Contact Details

Email: [email protected]

Phone: +44 (0)117 496 0777

Address: Bristol Chess Congress Organising Committee
Unit 12, Chess House
Queen Square
Bristol, BS1 4NT
United Kingdom

Legal Notice / Imprint

This section provides information about the legal entity responsible for the content of this website.

Website Editor / Publisher

Name: Bristol Chess Congress and Chess Tournaments (operated by 'Bristol Chess Events Ltd.')

Legal Form: Non-Profit Organisation / Company Limited by Guarantee (Fictitious for this example)

Registered Address: Unit 12, Chess House
Queen Square
Bristol, BS1 4NT
United Kingdom

Email: [email protected]

Registration Number: 12345678 (Fictitious)

VAT Number: GB 987 6543 21 (If applicable - Fictitious)

Website Hosting

Host: ChessHost Solutions

Address: Data Centre Lane
Cloud City
London, EC1V 9XX
United Kingdom

Website: www.chesshostsolutions.co.uk

Privacy Policy

Last updated: 26th October 2023

The Bristol Chess Congress and Chess Tournaments website (referred to as “we”, “us”, or “our”) is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, bristolchesscongress.org, and when you interact with our services. We comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

1. Information We Collect

1.1 Personal Data

We may collect personal identification information from you in a variety of ways, including, but not limited to, when you visit our site, register for a tournament, subscribe to the newsletter, fill out a form (like the contact form), and in connection with other activities, services, features, or resources we make available on our site. This may include your name, email address, postal address, phone number, and any other information you choose to provide.

1.2 Non-Personal Data

We may collect non-personal identification information about users whenever they interact with our site. This may include the browser name, the type of computer or device, and technical information about users' means of connection to our site, such as the operating system and the Internet service providers utilized and other similar information.

2. How We Use Collected Information

The Bristol Chess Congress may collect and use your personal information for the following purposes:

• To run and operate our website: We may need your information to display content on the site correctly.
• To improve customer service: Information you provide helps us respond to your customer service requests and support needs more efficiently.
• To personalize user experience: We may use information in the aggregate to understand how our users as a group use the services and resources provided on our site.
• To improve our site: We may use feedback you provide to improve our products and services.
• To process registrations and payments: We may use the information users provide about themselves when placing a tournament registration or making a payment only to provide service to that registration. We do not share this information with outside parties except to the extent necessary to provide the service. (Payment processing is handled by secure third-party providers; we do not store full payment card details).
• To send periodic emails: We may use the email address to send user information and updates pertaining to their registration or inquiries. It may also be used to respond to their inquiries, questions, and/or other requests. If users decide to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc.

3. Legal Basis for Processing (GDPR)

We process your personal data based on the following legal grounds:

• Consent: Where you have given clear consent for us to process your personal data for a specific purpose (e.g., subscribing to a newsletter or filling a contact form).
• Contract: Where processing is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract (e.g., tournament registration).
• Legal Obligation: Where processing is necessary for compliance with a legal obligation that we are subject to.
• Legitimate Interests: Where processing is necessary for our legitimate interests or those of a third party, provided that these interests do not override your fundamental rights and freedoms (e.g., website improvement, fraud prevention).

4. Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). When we no longer have a legitimate business need to process your personal data, we will either delete or anonymize it or, if this is not possible (for example, because your personal data has been stored in backup archives), then we will securely store your personal data and isolate it from any further processing until deletion is possible.

5. How We Protect Your Information

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our site. Sensitive and private data exchange between the site and its users happens over an SSL secured communication channel and is encrypted and protected with digital signatures.

6. Sharing Your Personal Information

We do not sell, trade, or rent users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

We may use third-party service providers to help us operate our business and the site or administer activities on our behalf, such as sending out newsletters or conducting surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

7. Cookies Policy

Our site may use “cookies” to enhance user experience. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information about them. You may choose to set your web browser to refuse cookies, or to alert you when cookies are being sent. If you do so, note that some parts of the site may not function properly.

We use cookies for:

• Essential website functionality: For example, to manage user sessions.
• Performance & Analytics: To understand how visitors use our site (e.g., Google Analytics). These cookies collect anonymized data.
• Preference cookies: To remember your choices (e.g., language preference).

You can manage your cookie preferences through your browser settings or, if available, through a cookie consent tool on our website.

8. Your Data Protection Rights (GDPR)

Under GDPR, you have the following rights concerning your personal data:

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure ('right to be forgotten'): You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• The right to withdraw consent: If we are relying on your consent to process your personal information, you have the right to withdraw that consent at any time.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at [email protected].

9. Changes to This Privacy Policy

The Bristol Chess Congress has the discretion to update this privacy policy at any time. When we do, we will revise the 'last updated' date at the top of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

10. Your Acceptance of These Terms

By using this site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our site. Your continued use of the site following the posting of changes to this policy will be deemed your acceptance of those changes.

11. Contacting Us About Privacy

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Bristol Chess Congress Organising Committee
Email: [email protected]
Address: Unit 12, Chess House, Queen Square, Bristol, BS1 4NT, UK